When large language models like GPT are trained on the vast expanse of the internet, what are they actually learning? Are they discovering truth? Or simply echoing what is most loudly and frequently repeated? The internet is a chaotic, beautiful, and deeply flawed source of human expression. It contains everything from peer-reviewed scientific studies to […]
In early 2025, two voice agents were set up for a mock phone call. One was assigned to book a hotel room. The other posed as the customer. At first, the conversation sounded normal — polite, human-like voices exchanging scripted phrases. But then, something strange happened. The voices stopped.And a rapid stream of chirps, beeps, […]
ChatGPT sounds smart. Sometimes, it feels like it really gets you. Like there’s a mind behind the words. There isn’t. That’s not to say it’s useless. Far from it. But here’s the crucial truth: Large Language Models—LLMs—don’t think. They don’t reason. They don’t understand. They complete patterns. And that difference matters. So why does it […]
We all know AI is powerful. But here’s the catch: most of the models we use today—especially large language models and deep learning systems—are black boxes. They make predictions or decisions, but they don’t show their work. For businesses in regulated industries, that’s not just inconvenient—it’s unacceptable. So what is explainable AI, and why does […]
When people talk about AI, they usually think of chatbots, customer service agents, or robots taking jobs. But step outside the typical business headlines, and you’ll find AI doing some wildly creative and deeply useful things—from saving lives to saving trails. This isn’t science fiction. It’s what’s happening in the world right now. Here are […]
Not everyone is a great writer. Not everyone is a clear speaker. Some people are brilliant at strategy but struggle to explain it. Others have deep insight but lose it halfway through a sentence. There are founders who can build a product but can’t describe the value, and thinkers with ideas that never make it […]
LLMs are quietly forcing us to rethink how we use language. In everyday conversation, we’re imprecise—and that’s fine. Tone, body language, and shared context do most of the heavy lifting. We throw around words like big, large, huge, enormous as if they’re interchangeable, when in reality they carry distinct levels of scale and intensity. But […]
Let’s be real. Most users expect AI to respond with confidence.And models like GPT are really good at faking it. You ask for a stat? It gives you a number.Ask for a quote? It makes one up, formatted and everything.It looks right—even when it isn’t. In one case, I was building an AI assistant for […]
One of the first questions I asked when I started working with AI was simple:Can it tell the truth? Not just facts—but reliable, consistent, useful truth. What I learned over time is more nuanced than I expected.The answer isn’t a yes or no.It’s closer to: “It depends—on how you ask, what you feed it, and […]
Most businesses think follow-up is a “nice-to-have.”But it’s actually one of the most powerful revenue levers they’re ignoring. Because the truth is:Leads rarely convert on the first try. The Problem: Leads Slip Through the Cracks Studies show that up to 80% of leads never convert because they’re not followed up with. (Source: Brevet Group) It’s […]